Terms of Service

Last updated: May 2026

This website is operated by Smara Games ("we", "us", "our"), based in Dublin, Ireland. By accessing or using this website, including making a purchase, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not use this website.

Scope of Terms / Use of Website

These Terms of Service apply to your use of this website and to all purchases made through it. By using this website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.

You agree not to misuse this website, including by introducing viruses, attempting unauthorised access, or interfering with its proper operation.

We reserve the right to suspend or terminate access to the website at any time if we reasonably believe these Terms have been breached.

Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

If you make a purchase on this website, you confirm that you have the legal capacity to enter into a binding contract.

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion where we reasonably believe these conditions are not met.

Products and Availability

We offer for sale a card game titled "I Love My Job". All products are subject to availability.

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, minor variations (such as colours or packaging) may occur.

We reserve the right to limit quantities, discontinue products, or make changes to product descriptions at any time without prior notice.

If a product becomes unavailable after you have placed an order, we will inform you as soon as possible and offer a replacement, refund, or cancellation.

Pricing, Taxes, and Duties

Prices are displayed in the currency determined based on your location. Where this cannot be determined, prices will be displayed in Euro (€). The currency shown at checkout is the currency you will be charged in.

For customers in the European Union and the United Kingdom, prices include VAT where applicable.

For customers outside the EU and UK, prices do not include any applicable import duties, taxes, or customs charges. These may be applied upon delivery by the destination country.

You are responsible for paying any such import duties, taxes, or customs charges. We are not responsible for delays or additional costs resulting from customs clearance.

Payment Terms

We accept payment through the payment methods made available at checkout.

Payment must be made in full at the time of placing an order. By submitting your payment details, you confirm that you are authorised to use the selected payment method.

All payments are processed securely through third-party payment providers. We do not store your payment details.

We reserve the right to refuse or cancel any order if payment is not authorised, is suspected of fraud, or if there is an error in pricing or product information.

If your payment is declined, your order will not be processed.

Shipping and Delivery

We offer shipping to selected countries shown at checkout. Shipping costs are calculated and displayed at checkout before you place your order.

Orders are typically dispatched within 1–3 business days after payment confirmation.

Delivery times are estimates only and may vary depending on your location, carrier delays, customs processing, or other factors outside our control.

For international orders, you are responsible for any customs duties, import taxes, or charges imposed by your country.

Risk and Title

For consumers, the risk of loss or damage to the goods passes to you when you, or a third party indicated by you (other than the carrier), take physical possession of the goods.

If you arrange your own carrier or delivery method (rather than using our delivery options), the risk passes to you once the goods are handed over to that carrier.

Ownership of the goods passes to you only once we have received full payment.

Right of Withdrawal

If you are a consumer based in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days after the day on which you, or a third party indicated by you (other than the carrier), acquire physical possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw by contacting us at hello@smaragames.com with a clear statement of your decision.

You must return the goods to us without undue delay and no later than 14 days from the day on which you notify us of your withdrawal.

You are responsible for the cost of returning the goods.

We will reimburse all payments received from you, including the cost of standard delivery, within 14 days from the day we receive the returned goods or proof that the goods have been returned, whichever is earlier.

We may make a deduction from the reimbursement for any loss in value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.

Returns, Refunds, and Cancellations

You may return a product within 14 days of receiving it in accordance with your right of withdrawal (see the Right of Withdrawal section above).

Returned items must be sent back without undue delay and, in any event, within 14 days from the date you notify us of your withdrawal.

You are responsible for the cost of returning the goods, unless the item is faulty, damaged, or incorrect.

Items should be returned in their original condition. We may reduce your refund if the value of the goods has been diminished by handling beyond what is necessary to establish their nature, characteristics, and functioning.

Once we receive the returned goods, or proof that they have been returned, we will process your refund within 14 days. Refunds will be made using the same payment method used for the original transaction.

If your order is faulty, damaged, or incorrect, please contact us at hello@smaragames.com. In such cases, we will provide a replacement, repair, or refund, and cover reasonable return shipping costs where required by law.

Orders may be cancelled before dispatch by contacting us as soon as possible. While we will make reasonable efforts to accommodate cancellation requests, we cannot guarantee cancellation once order processing has begun.

Faulty Goods and Legal Guarantee

We are legally required to supply goods that are in conformity with the contract.

If a product you receive is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund in accordance with your rights under Irish and EU consumer law.

If you believe your item is faulty, please contact us at hello@smaragames.com as soon as possible, providing details of the issue and, where possible, supporting evidence (such as photos).

Where a fault is confirmed, we will offer an appropriate remedy and cover reasonable return shipping costs.

Consumer Rights Statement

Nothing in these Terms of Service affects your statutory rights under applicable consumer protection laws, including your rights under Irish and European Union law.

If any provision of these Terms is found to be invalid or unenforceable, this will not affect the validity of the remaining provisions.

Intellectual Property

All content on this website, including text, images, graphics, logos, and product designs, is the property of Smara Games and is protected by applicable intellectual property laws.

The card game I Love My Job, including its name, design, artwork, and content, is owned by Smara Games and may not be copied, reproduced, distributed, or used without our prior written permission.

You may use this website for personal, non-commercial purposes only. Any other use, including reproduction or commercial use, is strictly prohibited without our consent.

Limitation of Liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential losses, including loss of profit, loss of business, or loss of data, arising from your use of this website or the purchase of our products.

Our total liability to you for any claim arising from your purchase shall not exceed the total amount paid by you for the product in question.

Nothing in these Terms affects your statutory rights as a consumer.

Privacy and Data Protection

We process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Our collection and use of personal data are described in our Privacy Policy, which is available on our website. By using this website, you acknowledge that you have read our Privacy Policy.

We only collect and process personal data necessary to fulfil your order, provide customer support, and improve our services.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

EU Online Dispute Resolution (ODR)

If you are a consumer in the European Union, you may use the European Commission's Online Dispute Resolution platform to resolve disputes.

The platform is available at: https://ec.europa.eu/consumers/odr

We are not obliged to participate in dispute resolution proceedings before a consumer arbitration body, but we will consider requests on a case-by-case basis.

Governing Law and Jurisdiction

These Terms of Service are governed by the laws of Ireland.

If you are a consumer, you may also benefit from mandatory provisions of the law of your country of residence. Nothing in these Terms limits your rights to rely on such protections.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of Ireland, unless otherwise required by applicable consumer protection laws.

Changes to Terms

We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, or services.

Any changes will be posted on this page with an updated "last updated" date. The updated Terms will apply from the date of publication.

By continuing to use this website after any changes, you agree to the revised Terms of Service.

If you do not agree to the updated Terms, you must stop using the website.

Contact Information

If you have any questions, complaints, or requests regarding these Terms of Service, you can contact us at: hello@smaragames.com